At Content Ignite, client success is at the heart of everything we do. Our client-centric approach is built on a deep understanding of the unique needs of every publisher we partner with. Our goal is simple: to help each client get the very best from our platform, our people, and our service.
We understand there’s no one-size-fits-all solution. That’s why we collaborate closely with every client—tailoring our strategies to support specific goals, overcome challenges, and maximise revenue potential. Whether it’s optimising ad yield, improving site performance, or exploring new monetisation opportunities, we’re here as an extension of your team.
Feedback plays a central role in how we evolve. We actively seek out client input, using it to shape our technology, enhance our service, and raise the bar across everything we do.
Our annual Client Satisfaction (CSAT) survey is one way we track how we’re doing. We’re proud to share that 100% of our clients surveyed rated their experience as 5 out of 5, reflecting the strength of our partnerships and the tangible value we bring.This ongoing dialogue with clients is what fuels innovation, drives results, and ensures Content Ignite remains a trusted, responsive, and effective partner for publishers worldwide.
We’re proud to support a diverse range of publishers—from independent content creators to established media brands. Here are just a few of the companies we’ve worked with over the last 12 months:
We are thrilled with the exceptional work Content Ignite has done for us. Transitioning suppliers can be challenging, and success isn’t always assured, but Content Ignite exceeded our expectations by making the process seamless. They efficiently got all our sites up and running, provided outstanding account management, and were always available to address any concerns. Their guidance throughout the process was impeccable, and it didn’t take long for us to enjoy the benefits of increased revenue. An excellent team—highly knowledgeable and true to their word in delivering results.
JULIA BARRASS, HEAD OF COMMERCIAL, KELSEY MEDIA
From the outset, working with Content Ignite has been a genuinely positive experience. As someone on the commercial side, I’ve been impressed not just by their technology but by the clarity and responsiveness of their team. The onboarding was refreshingly straightforward; they made it easy to understand how everything fits together without overwhelming us with jargon or unnecessary complexity.What really stood out is how collaborative the relationship feels. Whether it's a quick clarification or a deeper strategic conversation, there's always someone knowledgeable and approachable ready to help. It’s clear the team genuinely cares about the success of their partners and doesn’t just see this as a transactional relationship.All in all, Content Ignite has made a fantastic first impression.... thoughtful, engaged, and a pleasure to work with. I'm looking forward to seeing what we can achieve together as the partnership grows.
CAROLINE FENNER, CHIEF REVENUE OFFICER, PINK NEWS
Onboarding with you has been a delight - it’s genuinely felt like a collaborative process and not just one where we’ve been trying to slot in to your product. I’ve really appreciated having a breadth of knowledge from Content Ignite with us throughout, …it always feels like there’s someone who can help regardless of what type of question we’ve asked. You clearly all know your stuff!
JON WALTER, LEAD DEVELOPER, PINK NEWS
I've just started exploring Fusion's Insight Hub and I’m genuinely impressed with how seamlessly everything is integrated in one place. Having different data sources like GA4, GAM, and more all connected makes it so much easier to get a full picture without jumping between platforms. The interface is intuitive and easy to navigate — I was able to find my way around and get value from it in no time. I'm looking forward to spending more time with it and I’m sure I’ll have more feedback. Great job so far!
BAYAZID HUSSAIN, SENIOR TECHNICAL EXECUTIVE, HAYMARKET
So far so good, or should I say so good so far! The Content Ignite onboarding process has been super smooth from start to finish. Their comms is always timely and efficient, their processes clear and well documented, and they are always quick to respond to us no matter how big or small the query. We’re confident this is going to be the start of a great partnership and we’re excited for what’s next - let the experiments begin!
SARAH WATSTON, CHIEF PRODUCT OFFICER, PINK NEWS
“The platform is extremely simple, with a knocked-back design and clear-layouts allowing the data to be read easily. Communication has been excellent right from the start, when we switched to Content Ignite. Whether on email or a call, the team has been responsive, friendly, knowledgeable - and all done with good humour and a sense of working as a team together. I would absolutely recommend Content Ignite to another publisher for two main reasons: the ease of viewing data, plus the currency and depth of it in the Fusion platform. Secondly, and more crucially, the responsive, knowledgeable and friendly nature of the team. It feels like one team working together to get optimal revenue while balancing UX and tech - just as it should be!“
DELICIOUS MAGAZINE
“The trust and support I get from Content Ignite has given me more freedom to spend my time on the content solutions side of our business, resulting in our biggest year rev wise (to date) ever for content solutions. I already recommend CI to other pubs when discussing yield management and operation partners! ”
OFFICIAL CHARTS COMPANY
“Excellent client service, advice and assistance, clear communications, intuitive self service platform”
EXPERT REVIEWS
“Issues are rare but when they come up the CI support team are really helpful and quick to resolve problems”
AUTOVIA
“Great team and great suite of products that monetise well, aligned with our values and goals”
THE RACE MEDIA
“We truly feel that the Content Ignite guys are an extension of our team” and “Very helpful and friendly team. We require additional support for our direct campaigns and I've always been really impressed with the efficiency and willingness to help”
TRUSTED REVIEWS
“Revenue performance (compared to last partner) really improved”
REAL TIME TRAINS
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