Account Management Executive

Job Title: Account Management Executive

Location: Hybrid, flexible working environment. Bournemouth HQ, must be based in and around the Bournemouth area.‍

Job Type: Full-Time, Permanent‍

Salary Range: £23,000-£27,000 depending on experience

About Content Ignite:

At Content Ignite, we maximise revenue, efficiency, and control for digital publishers through our proprietary ad-tech platform called Fusion. Fusion allows publishers to take control of on-page monetisation, ad technology, and ad management through one simple tag integration. We work with some of the largest publishers in the UK, including Global Media, National Rail, Haymarket, and are expanding into the US, EU, and the rest of the world. In this period of growth, we are looking to add a new Account Management Executive to our team.

Job Purpose:

We are looking for an Account Management Executive who will support managing key accounts, fostering publisher retention, and propelling growth in the dynamic world of ad tech. Reporting to the Account Manager, this Executive-level role places you at the heart of Content Ignite's client growth and retention strategy. You will contribute significantly to maintaining harmonic relationships between Demand, Publisher, Technical Account Management, and Advertising Operations teams.

Key Responsibilities:

Account Management

Customer Focus and Relationship Building:

• Assist the management and nurture relationships with key accounts to ensure client satisfaction and retention.
• Assisting in responding to clients, addressing their needs and resolving any issues promptly.

Performance Monitoring and Analysis:

• Monitor and analyse account performance, identifying trends, challenges, and opportunities for improvement.
• Provide regular performance reports and insights to clients and internal teams to drive optimisation and growth.

Strategic Planning and Execution:

• Assist in the development and implement strategic account plans to achieve client objectives and drive revenue growth.
• Collaborate with internal teams to align strategies and deliver exceptional service and results.

Technical Support and Integration:

• Assist clients with technical inquiries and troubleshooting, ensuring a smooth operation of services.
• Support the integration of Fusion and other third-party services and platforms.

Industry Knowledge and Expertise:

• Develop a deep understanding of the ad tech ecosystem, including technologies, platforms, and key players.
• Stay abreast of market trends and innovations to provide informed recommendations and insights to clients.

Qualifications and Skills:

• Proven track record in developing and maintaining professional client relationships
• An understanding of the various technologies, platforms, and players in the ad tech ecosystem.
• Customer-focused with excellent analytical skills and project management credentials.
• Strategic thinking with a focus on ROI.
• Outstanding communication and teamwork abilities, fostering collaboration and innovation.
• Ability to work in a fast-paced, evolving industry with flexibility to adapt and pivot strategies as needed.

Benefits:

• Competitive salary package.
• Flexible work arrangements with remote options.
• Regular company events and team gatherings.
• Comprehensive training and career development opportunities.
• Inclusive and dynamic work environment.
• 4.5-day work week, with half days on Fridays.
• 20 days holiday + bank holidays.
• Christmas week off paid.
• Casual dress.
• Quarterly company events.
• Company pension.

Why Join Content Ignite?

Join a visionary company set to disrupt the ad-tech space by leveraging our unique platform, Fusion. At Content Ignite, you’ll have the opportunity to work on innovative projects with high impact, contribute to a growing global company, and collaborate with a talented team dedicated to excellence and innovation.

Apply Now!

We are excited to review your application. Submit your CV and a cover letter detailing your experience and how you can contribute to our team’s success. Join us in redefining the digital advertising landscape and driving significant growth at Content Ignite.

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